Contact Information

Last Updated: June 2, 2026

We value open, efficient communication with our customers. If you have any inquiries regarding our products, order status, shipping timelines, or potential damage claims, please contact our dedicated support team using the official channels outlined below.

• Trade Name: Moro Electronics Hub

• Customer Support Email: moroelectronicshub2@gmail.com

• Physical Business Address: New Asyout City, Iskan El Horreya, Building 9, Apartment 7, Asyut Al Gadida City, 71521, Egypt

• Fulfillment Operations: Automated via international supply chain networks

Support Window & Expectations

• Our customer support team actively reviews and responds to incoming emails Monday through Friday.

• We aim to respond to all legitimate customer service inquiries within 24 to 48 hours.

• When reaching out regarding an existing purchase, please explicitly state your full name and order number in the email subject line to prevent processing delays.

• For damaged or defective product claims, remember to attach clear photo or video proof directly to your email message so we can process your claim within our 30-day warranty window.